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#441234 02/16/12 11:38 AM
Joined: Feb 2012
Posts: 3
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Joined: Feb 2012
Posts: 3
Hi all. I've got a i5220 IP set at a user's house that is connected to the os7100 at the office. The phone is stuck in "Connecting Server" mode for some reason.

There is no issues with port forwarding that I can see as both the os7100 and the i5220 are set in their router's DMZ. I can connected to the os7100 to do programming using my laptop connected to the PC port of the phone. I can even use the menu on the phone to update the buttons programmed on it, and the changes show up in the Installation Tool.

When I reboot the set it prompts me for a user ID and pwd and when I enter them the phone connects for about 7 seconds and shows date and time, before reverting to "Connecting Server"

HELP!!!

Thanks,
Qz

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#441235 02/17/12 09:23 AM
Joined: Jun 2005
Posts: 574
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Joined: Jun 2005
Posts: 574
I would check the ip address and gateway on the phone


Moderated by  nameless, pvj 

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