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Joined: Dec 2001
Posts: 16
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Joined: Dec 2001
Posts: 16 |
Need help in connecting a term. to EZ-1/96 KSU. Have a Wyse-W50 Term. can get it to display call process, but can get to go into the programming mode. Any info will be helpful. Thanks Curt
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
When you say call progress do you mean the operator screen?
If that is so, try doing a CTRL P and it should prompt you for the password.Enter it and you're in!
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Joined: Dec 2001
Posts: 16
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Member
Joined: Dec 2001
Posts: 16 |
Yes I can get the operator screen to display. But when I do a "Ctrl P" nothing happens. Need additional info on connecting the Wyse 50 terminal to the system.
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Joined: Nov 2001
Posts: 2,500
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Joined: Nov 2001
Posts: 2,500 |
We need to know what is on the operator screen. Is there call activity or is it just a blinking cursor? If there is call activity (extensions in use, directory names), and hitting CTRL + P at the same time dont work, you might have a bad keyboard. If the screen is blank or shows other, then its probably not connected properly. Please give us more details so we can help you out. Thanks.
Rhett
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Joined: Dec 2001
Posts: 16
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Joined: Dec 2001
Posts: 16 |
<font face="Verdana, Arial" size="2">Originally posted by RCA:
We need to know what is on the operator screen. Is there call activity or is it just a blinking cursor? If there is call activity (extensions in use, directory names), and hitting CTRL + P at the same time dont work, you might have a bad keyboard. If the screen is blank or shows other, then its probably not connected properly. Please give us more details so we can help you out. Thanks.</font> When booting the system the Operator screen appears. There is call activity shown on the screen, ext(s) off-hook, busy, CO-trunks selected by ext. etc.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
How many wires do you have connected to the Wyse?For full communication you need 4 if you are using the RS422 connection.Can you post what connections you have conected from the 36 pin connector on the service card to the Wyse?Isoetec terminals were a standard Wyse screen with a special Rs 422 board installed in them where the RS 232 chips were.If your terminal only accepts RS232 then you will need to hook it up to the programming connections and not to the RS422 connections.
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Joined: Dec 2001
Posts: 16
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Joined: Dec 2001
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<font face="Verdana, Arial" size="2">Originally posted by pvj:
How many wires do you have connected to the Wyse?For full communication you need 4 if you are using the RS422 connection.Can you post what connections you have conected from the 36 pin connector on the service card to the Wyse?Isoetec terminals were a standard Wyse screen with a special Rs 422 board installed in them where the RS 232 chips were.If your terminal only accepts RS232 then you will need to hook it up to the programming connections and not to the RS422 connections.</font> Thanks for the info. Will reply with your requested information, but might be a day or two before I'm able to do it.
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