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Re: It never ends #454603 11/01/10 11:41 AM
Joined: Sep 2006 Posts: 3,290 Shelter Island, New York Arthur P. Bloom Member
Arthur P. Bloom Member Joined: Sep 2006 Posts: 3,290 Shelter Island, New York	"Why take it so personally and get wrapped up in it?" Because they are an existing customer, they are personal friends of ours, and I want everyone to have things that work right the first time. Arthur P. Bloom "30 years of faithful service...15 years on hold"

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Re: It never ends #454604 11/01/10 12:03 PM
Joined: Jun 2006 Posts: 8,735 Likes: 12 Sherbrooke, Quebec, Canada MooreTel Moderator-Nortel, Computers, General
MooreTel Moderator-Nortel, Computers, General Joined: Jun 2006 Posts: 8,735 Likes: 12 Sherbrooke, Quebec, Canada	If these "friends" expect you to correct the errors of others for free or less than your normal rates, then they're taking advantage of you and time to have a "sit-down" with them. Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!

Re: It never ends #454605 11/01/10 12:49 PM
Joined: Mar 2005 Posts: 588 Tulsa, Oklahoma, USA tito1411 Moderator-Mobil Phones, Computers
tito1411 Moderator-Mobil Phones, Computers Joined: Mar 2005 Posts: 588 Tulsa, Oklahoma, USA	If their personal friends then why did this happen? If their truly friends then you should be able to tell them like it is and get this sorted out?

Re: It never ends #454606 11/01/10 01:21 PM
Joined: Dec 2002 Posts: 9,429 Likes: 3 Beachwood jeffmoss26 Member
jeffmoss26 Member Joined: Dec 2002 Posts: 9,429 Likes: 3 Beachwood	Probably because it is wire so sparky said he could do it? Jeff Moss Moss Communications Computer Repair-Networking-Cabling MBSWWYPBX, JGAE

Re: It never ends #454607 11/02/10 12:54 PM
Joined: Sep 2006 Posts: 3,290 Shelter Island, New York Arthur P. Bloom Member
Arthur P. Bloom Member Joined: Sep 2006 Posts: 3,290 Shelter Island, New York	Jeff, exactly. And I won't give them a break on the price. It's a moot point, because they haven't called back yet. So Sparky must be taking care of it. I wonder how he's managed to learn the whole business in three days. Arthur P. Bloom "30 years of faithful service...15 years on hold"

Re: It never ends #454608 11/03/10 05:31 AM
Joined: Sep 2006 Posts: 3,290 Shelter Island, New York Arthur P. Bloom Member
Arthur P. Bloom Member Joined: Sep 2006 Posts: 3,290 Shelter Island, New York	A check arrived today, for half the proposed amount, with a note saying, "Go ahead and do it right." Case closed. Arthur P. Bloom "30 years of faithful service...15 years on hold"

Re: It never ends #454609 11/03/10 06:09 AM
Joined: Oct 2004 Posts: 1,492 central pa oobie Member
oobie Member Joined: Oct 2004 Posts: 1,492 central pa	Arthur, Love it!! you were probably grinning from ear to ear!!

Re: It never ends #454610 11/04/10 07:05 AM
Joined: Dec 2002 Posts: 9,429 Likes: 3 Beachwood jeffmoss26 Member
jeffmoss26 Member Joined: Dec 2002 Posts: 9,429 Likes: 3 Beachwood	I love it when a plan comes together! Jeff Moss Moss Communications Computer Repair-Networking-Cabling MBSWWYPBX, JGAE

Re: It never ends #454611 11/04/10 07:36 AM
Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576) dtmf RIP Admin
dtmf RIP Admin Joined: Mar 2001 Posts: 7,350 SLC, Utah (801-562-5576)	Arthur,I feel your pain. I ran into the same thing the other day.Customer asked me to come out and terminate. Got out there and found out the sparky ran the cables because he was on site and could do it cheaper.He saw that Comcast had installed there modem at the backboard so off he went and ran RG6 coax to each location and told my customer that's what he had to use for the network if they were using comcast and that he didn't have the tools to terminate them to a patch panel LMAO and needed to get his phone guy to come in and do it, now the sad part of this story is that the customer has seen me over the years put in voice and data so he damn well knows what the cable looks like but still went ahead and let the idiot do it because of the cost savings. What did he save??? nothing it's costing him 3 times as much then if he would have just called me in the first place because he didn't even address the voice cables. All I could do is give them a price to rerun the entire job. Last I heard they are fighting with the sparky and I'll be damned if I'll go out there and tell him how and what to do!!! Russ runs a local service and private tech center. [/url]

Re: It never ends #454612 11/04/10 10:04 AM
Joined: Dec 2005 Posts: 7,056 Fayetteville, NC Lightning horse RIP Moderator-Mitel, Panasonic
Lightning horse RIP Moderator-Mitel, Panasonic Joined: Dec 2005 Posts: 7,056 Fayetteville, NC	Russ, you can always charge a consulting fee. To who is up to you! Both, if possible! Get it in cash up front! When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.

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