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Joined: Oct 2006
Posts: 54
Member
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Member
Joined: Oct 2006
Posts: 54 |
Here's one for the record.
Installed a new system in our office. Used (2) amphenol cables, 1 for stations and 1 for CO Lines.
Call into our office and the call was immediately making a trunk to trunk transfer then music on hold was being played. This moh was not installed on the system, per the manufacturer.
Replaced our system with 3 more identical models from the manufacturer within the last month due to this issue.
Today, I had setup the system in my office instead of the server room. Connected co lines and ran tests. Trunk to trunk transfer issue; gone.
Placed the system back in the server room and the issue immediately returned.
Swapped the amphenol cables. 2- digital station ports went absolutley haywire. Phones were up and down rapidly.
I don't understand that if there is a short on the amp cable, how can the 2 shorts cause a trunk to trunk transfer and place a call outbound to a destination with music on hold.
Just for practical purposes, I'd like to purchase a digit grabber just to see who was being called.
I know what distributor I will no longer be purchasing my amp cables from in the future.
Its beer thirty. Im out of here! :toast:
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Joined: Feb 2005
Posts: 12,356 Likes: 4
Member
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Member
Joined: Feb 2005
Posts: 12,356 Likes: 4 |
I am just guessing here but some information as to what system you are talking about and the continuity/short test results for the cables might help someone to suggest a reason. But then what do I know...
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Originally posted by hbiss:
I am just guessing here but some information as to what system you are talking about and the continuity/short test results for the cables might help someone to suggest a reason. But then what do I know...
-Hal Hal...you could be on to something here! :bang:
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