Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#462653 03/29/07 04:55 AM
Joined: Mar 2007
Posts: 6
Member
OP Offline
Member
Joined: Mar 2007
Posts: 6
Any way to place a message notification "On" of "Off" button on a 24 button for IVX "C" class? Can turn the feature on or off in programming but would like to give a extention a one touch button so if they are in the office, thier messages don't forward to thier cell and if they are out of the office, they can press the button to send Vmails to thier cell. Thanks for any help.

Atcom VoIP Demo
VoIP Demo
Joined: Oct 2005
Posts: 3,124
Member
Offline
Member
Joined: Oct 2005
Posts: 3,124
I'm assuming the user has a greeting recorded for greeting #2 that offers the caller the option of pressing 4 to be transferred to cell phone. If this is the case the user may not even know they need to have a Greeting #1 recorded that does not offer the option. Having a greeting recorded in each location creates the On/Off capability.
When G-1 is used forwarding is off...
When G-2 is used forwarding is on...

End user can also switch between G-1 & G-2 remotely.

If forward to cell is offered in AA main as one of the option branches the that is different set of circumstances.

John

John

Joined: Jan 2007
Posts: 748
Member
Offline
Member
Joined: Jan 2007
Posts: 748
I agree with The Honorable Mr. Grider that esi makes it easy to have messages forwarded to the cell phone.

Joined: Mar 2007
Posts: 6
Member
OP Offline
Member
Joined: Mar 2007
Posts: 6
I appreciate the comments, my question was not about forwarding the call to a cell phone but allowing the caller to leave a message in the extensions voicemail box and forwading that voicemail to the cell phone. I can set it up in programming and with "quiet times" but I would like to put a button on the extension to turn voicemail message forwarding on or off.

Joined: Jan 2007
Posts: 748
Member
Offline
Member
Joined: Jan 2007
Posts: 748
Well if you do not want the caller to be transfered to a cell phone than do not tell them to press 4. the owner of the mail box will get the messages at what ever phone number is programmed in off premise reach me. And as John was saying that the greeting 1 and greeting 2 button will still act as your on/off.

Joined: Jun 2004
Posts: 4,550
Moderator-Comdial, ESI, Voicemail, Cisco
Offline
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,550
Sorry. I saw that your point was missed, but didn't have time to respond in time.

There's not a direct way to do it, but here's a possible work-around:

I'm not sure how this will apply with the C-Class, due to the limitations of the C-Class feature set. Here's a thought I had, though. Setup the MB with no notification, then setup a CFWD-RNA to Guest MB button, where the Guest MB has notification setup (or notif. on MB and none on Guest MB). Also setup a Virtual MB button on the phone for the 2nd MB, so a new message in that box can be seen when sitting at the station.

Now, since I don't remember the feature set limitations, is this even possible on a C-Class?

Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Offline
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
If you are talking about message notification to the cell phone (you have new messages..please enter your password) you can set up a delay before it dials out to you - so if you are in the office but on the phone or gone for a few minutes it won't call you. Only down side is if you are out of the office the messages will sit in the mailbox for the delay time until you are notified.

Joined: Dec 2005
Posts: 1,399
Member
Offline
Member
Joined: Dec 2005
Posts: 1,399
5years.... I don't see anything there that would not be available on a "C" so it may work. Long way around though!

I've had customers use upstate's solution, maybe it's not perfect, but it requires to intervention or jumping thru hoops.


_ _ _ _ _ _ _ __ _ _ _ _ _ _ _
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Offline
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
If it was that critical they could have their main mailbox say please leave a message or if you would like me to be notified immediately of your message dial xyz and then have it go to a guest mailbox with no delay set which would then notify you immediately.

Joined: Jun 2004
Posts: 4,550
Moderator-Comdial, ESI, Voicemail, Cisco
Offline
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,550
Aren't most work-arounds the "long way around"? smile

Page 1 of 2 1 2

Moderated by  5years&counting, nonameyet 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,740
Posts636,416
Members49,619
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
ebernhard, gman1205, Herb Parsons, jdews, nextlevel, ROGER IN FLA
Newest Members
blentz, RockyTop, Homer Domer, Lane, AMS Technology C
49,619 Registered Users
Top Posters(30 Days)
jsaad 7
Toner 6
blentz 3
Who's Online Now
0 members (), 3 guests, and 14 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5