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#463241 08/15/07 07:03 PM
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Where can I find the hardware / install manual for a IVX E-Class. I have to move a system and i'm a newbie with ESI but I am familar with other phone systems.

I have the admin manual.

Also how do I find the passwords for the phone system?

Thanks Alot All Who Respond.

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#463242 08/15/07 07:19 PM
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Are you an authorized ESI reseller? If not, I suggest contacting ESI as to how to become one.

#463243 08/16/07 12:46 AM
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Dangmoss and anyone else that feels like dealing with an ESI E-Class is simple. All you need is an installer manual, Right?

Aircom asked if you were an authorized ESI Reseller, of course he knows as well as everyone else that your not because all ESI resellers have access to all manuals. If you did have an installers manual that would only provide you with a warm fuzzy feeling that you could accomplish the task of moving the system. You will definitely need to associate yourself with the original installer of the system or plan to work with any one of the several excellent ESI techs that are members of this board. Be prepared to pay a reasonable fee which you can pass along to the end customer. If you handle this correctly you will look like a professional! If you choose to save a few measly dollars you will only sell out your reputation for nothing.

We are here to be of service but we are not a source of free manuals in pdf format.

Good Luck!

#463244 08/16/07 01:35 AM
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Well said we here know the passwords because we have done the time to get to where we are now. Good Luck!!!!!!!!!!!!!!!!!!!!!!!!

#463245 08/16/07 01:41 AM
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There is a manual link at the top of this page

#463246 08/18/07 01:40 PM
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Besides, The manual won't help if you don't have the password. Well said Grider.

#463247 08/20/07 03:32 AM
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Who should I call for help?

I'm onsite now.

#463248 08/20/07 04:23 AM
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Call ESI Tech support. You can find their # on the reseller site.

#463249 08/20/07 05:05 AM
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Like I said, any ESI Certified Tech

I sent my contact info to your email.

I take PayPal :thumb:

#463250 09/25/07 02:10 PM
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Tell me if I'm wrong but this is a tech support page for people to ask for, and give information with the intent to help one another. Not for people to be asses and purposely withhold information that might help a fellow tech. I can only hope that one day when your in need of some password or feature code that you get the same reaction as your giving. And you people know who you are.

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