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#467200 05/12/12 08:26 AM
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Posts: 5
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I have recently picked up this system from a building about to be remodeled and the default programming was changed and there are old mailboxes programmed. I want to default the system back to factory and use it somewhere else. Any and all recommendations appreciated

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#467201 05/12/12 10:41 PM
Joined: Aug 2002
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Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
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Joined: Aug 2002
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You can default / reinitialize the system - under Function 1.

#467202 05/16/12 07:59 AM
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Not sure how to do that, I can't get in the installer password was changed

#467203 05/16/12 07:59 AM
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Not sure how to do that, I can't get in the installer password was changed

#467204 05/16/12 08:10 AM
Joined: Aug 2002
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Moderator-ESI, Shoretel
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Quote
Originally posted by dingdongdoc:
Not sure how to do that, I can't get in the installer password was changed
You can't reset the system, or do much of anything else, without the installer password. You won't get the installer password reset by ESI without being a reseller.

Unless you are an ESI reseller your best bet here would be to refer them to someone who is.


Moderated by  5years&counting, nonameyet 

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