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Joined: Mar 2005
Posts: 28
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Joined: Mar 2005
Posts: 28 |
I have 5 extensions ringing at the same time
as part of ring group, i need to modify the
existing programming, where do I do this at.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Be alot easier with some more info.What type of system are we talking about?
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
It's done in system programming, you'll need to edit the stations in the ringing groups program.
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Joined: Mar 2005
Posts: 28
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Joined: Mar 2005
Posts: 28 |
i have an ids 128 with acpu and tie trunk lines
and pri lines setup with did.
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Joined: Mar 2005
Posts: 28
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Joined: Mar 2005
Posts: 28 |
i dont see a "ringing group" on the system
page.
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Joined: Feb 2005
Posts: 196
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Joined: Feb 2005
Posts: 196 |
Do you have a group setup for incoming ringing or do you have several stations programmed to ring on lines?
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Joined: Apr 2002
Posts: 1,101
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Joined: Apr 2002
Posts: 1,101 |
Check station programming and see if lines are programmed to ring day/night at those extensions.
If you do not have voicemail that is probably the easiest way.
Good Luck!!
If all else fails, use a BFH.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
You might also have 1 phone ringing and other phones ringing off of a ringing pickup key.Check on the phones in question for a code like 901-9XX .
[This message has been edited by pvj (edited May 13, 2005).]
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Joined: Mar 2005
Posts: 28
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Member
Joined: Mar 2005
Posts: 28 |
i have did lines that ring directly to all exts, there is no specific ring assignments
these all rin as a group that can bee seen on system status monitor bottom right hand on screen
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
If you watch the system status screen when the call rings in on the right hand side of the screen it should show where its ringing to.
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