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#471775 09/25/07 11:28 PM
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srd1 Offline OP
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Time Warner is providing telephone service through VOIP. Our fax machine is having trouble receiving.(busy signal). Could it be because of the VOIP service.

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#471776 09/26/07 05:58 AM
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Typically you won't get a busy signal because of VoIP transport but for grins unplug the fax and dial the fax number...what happens then???


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#471777 09/26/07 06:30 AM
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srd1 Offline OP
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I was going out there this morning to do just that, thank you.

#471778 10/07/07 02:37 AM
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I have seen faxes strugle over VOIP. I Had a customer that went to a flex-PRI service, which turned out was basically running over voip. He want back to a traditional PRI service because he could not get the multi-page faxes to come thru completely.

#471779 10/07/07 06:42 AM
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Usually you need to lock the fax to a max speed of 9600 baud for VoIP. Jitter Buffer and private IP networks will help you obtain better, sometimes higher connection rates but it is not 100%.

#471780 10/29/07 12:41 PM
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So faxing via VOIP is possible?

How come vonage wants like $10 extra to give you a fax line?

Sorry for the stupid questions, I am kind of new to VOIP.

Thanks.

#471781 10/29/07 01:01 PM
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Because they have to provide a better quality VoIP for faxing.


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