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#473290 07/28/10 03:54 PM
Joined: May 2005
Posts: 951
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Posts: 951
Hi All,

I am having a problem with a new install on a wave. I have 4 sip phones. They connect to the wave. If I call them from the Wave 2500 side we can speak fine. If they call me from thier sip phone to an extension on the wave it will ring but when I pickup no audio in either direction.

Customer has vpn installed. I check the ports 3000-3001 and they are unblocked. Any ideas?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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#473291 08/05/10 03:18 PM
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Any resolution on this Jim?


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#473292 08/10/10 02:34 PM
Joined: May 2005
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No. Still having issues. HAve you worked on the wave?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
#473293 08/10/10 02:36 PM
Joined: Aug 2004
Posts: 9,159
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Put one in today..wow what a learning curve.


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#473294 08/11/10 03:12 PM
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Yes it is. Not like the FXII now is it. However after learning it I must say I am impressed by it. I waited until just recently to jump in but the system is preety cool. Viewpoint makes it and the contact center is good also. You know the FX and MP5000 is going the way of the DSUII so we just have to learn it. The sip stuff I am having issues with.


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic

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