|
|
|
|
Joined: Aug 2004
Posts: 55
Member
|
|
Member
Joined: Aug 2004
Posts: 55 |
Executone 540
M32 sets
I have two extensions that appear to be programmed the same. I have two buttons programmed as 300 "Trunk Group" yet when you go off hook with one of them, it instantly gets outside dial tone, while the other gets internal dial tone. The result, is one is unable to go off hook and dial internal numbers.
How do I configure the sets to NOT grab an outside line when going off hook?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jul 2004
Posts: 291
Member
|
|
Member
Joined: Jul 2004
Posts: 291 |
The one that gets outside line has a prime line programmed to it. Look in the A screen under timmer section.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Yes remove the prime line to 000 and it won't pick up an outside line.Or if you dial the internal extension ( at least the first digit)before you pick up the handset you will be able to dial internally.
|
|
|
|
Forums84
Topics94,530
Posts640,035
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (justbill, Toner),
521
guests, and
56
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
