sundance-communications.com/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems Linking mailboxes or extensions....

I've got a gal that has an office at each of our locations. The two locations are tied together using a T1 point to point link. The main building uses an IDS 228. The second uses an IDS 108. (I think...) Anyway, she'd like to have her phones both ring when someone calls her extension. Can that be done over tie lines? The other issue is her voicemail. All the voicemail is handled in the main building. So if someone leaves a message on one extension, the message light only lights on that extension. I tried linking the extensions in the voicemail, but that seemed to still only let one mailbox store the messages. The link asks for the mailbox type when setting up. What's THAT about? Sorry so DUMB!! Thanks, -Jon

You need a mailbox for each extension (3002 and 3003) and a mailbox to be linked to from those extensions (3001). settup link that it just forwards message to mailbox 3001 when messages are left in mailbox 3002 and 3003.

Try type 2.

Or you can forward the second extension to the firsts voicemil #. If you had NSS this would be no trouble.

Good Luck!!

Why not just put a vms key with subcode of of the original mailbox # on the second phone

If the systems are linked with the transparent intercom dialing and centralized voicemail downloadable options, Frankiephones' solution will work, but not if each system has its own voicemail. If that's the case, you could set up outcall notification from the main phone's mailbox to the other phone's mailbox. (Set the outcall up as if it were going to a beeper, so it doesn't keep calling when it's not acknowledged, since it's not being answered by a person.) The second phone's VMS key will then blink with the message that was received from the first system - not the original message, just a message that says "you have a message". At least she'll see the light.

For the first question, there is a way to do it without NSS. You'll need to dedicate a channel of the T1 to this. (Don't include this channel in transparent intercom dialing.) In the main system, loop a single line port to an unsused CO position, and program the single line port with a ringing group pickup key. Put her main system phone in that pickup group. Program the CO position for call diversion 24/7 (N screen), directed to a trunk group of which the dedicated T1 channel is the only member. In the speed dial bin you use in the call diversion, program *4 plus the extension number of her phone in the other system. At the other end, put that T1 channel in its own group. Use line type 1 at both ends of that channel. When her main phone rings, it will make the single line port ring, which will ring into the CO position, which will cause call diversion to send the extension digits over the T1 channel, ringing the phone at the other end.

Important: be sure to use the newer SLI card, which supports the SLI disconnect option, and set that option to Y in the A screen of the single line port. Then make sure that after a call is sent over the T1 using this setup, and answered at the far end, the CO position drops the single line port when the call is released. You may need to play with the CO position's drop pulse timer to get it to drop, but if you don't do this the loop from the single line port to the CO position will never release after the first call. Good luck.