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Joined: Aug 2011
Posts: 6
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Joined: Aug 2011
Posts: 6 |
My wife has taken over the secretary position at a Middle School. They have a Dukane ACC4 system installed, but do not have a users manual for it. Does anyone know if the users manual available online anywhere? If so, could you direct me to it or perhaps send a copy to me? I've been unable to find it. She needs to setup the bell schedule for the new year and no one there is completely
sure how to do so.
Sorry, I'm not a phone tech, though I've got experience while in the Air National Guard, even though my career field was computer maintenance. I also maintained Panasonic DBS and Shoretel systems at my previous position.
Thanks for any help.
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Joined: Sep 2005
Posts: 9,289 Likes: 15
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Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
Dukane was never very good for support that is why I stopped selling them years ago. They have been bought and sold so many time its hard to know where to go for help. The ACC4 is used on the MCS350 system here is a link for the Operators Manual good luck
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Joined: Dec 2002
Posts: 9,429 Likes: 3
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Joined: Dec 2002
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Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Aug 2011
Posts: 6
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Joined: Aug 2011
Posts: 6 |
Thanks for the links. I'll go in this weekend and see if I can't help her set it up.
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Joined: Jan 2010
Posts: 223 Likes: 1
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Joined: Jan 2010
Posts: 223 Likes: 1 |
The Operations Manual that metelcom posted is all you'll need if you're going to be programming event schedules. But be prepared...programming the bell schedules through the console is a pain in the butt. If you can get your hands on a copy of the WINPAL software, that will make things much smoother! You can find your local Dukane channel partner here: https://wtb.utcfssecurityproducts.com/geswtb/Dispatcher?REQUEST=WTBBASICFILTER Although Dukane has changed ownership a bunch of times, many of the dealers are still around. My company has been a Dukane dealer for over 50 years, still going strong.
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