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Joined: May 2001
Posts: 175
fldiver Offline OP
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Hello gentleman, (cough, cough) jk.jk.

I think I am in need of install floppy s for the SVP-4 I have a system that I need to default. The administrators box 555 is inaccessible. Ok I deleted 555 in error because the default password of 0000 did not work and since I was talking to the system via Procomm and serial connection I assumed once deleted I could create a new administrators box 555. At any rate I think I need the install disk or any suggestions? any input greatly appreciated.

Thanks
FLDiver

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Do you have the installation manual that includes Chapter 8 Utilities?

If you do then you can default the database and the instructions are on page D-8-1.


Dean
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Joined: Dec 2007
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PM Sent


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: May 2001
Posts: 175
fldiver Offline OP
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Joined: May 2001
Posts: 175
Yes that's the procedure the problem is the directory exists but there is no file in the directory called "DEFAULT FACTORY" as the procedure says there is. That's why I think I may need to re-install the program if I can find the install diskettes.

What about this idea, if anyone can get or has a copy of a customer database that has mailbox 555 with a password of 0000 or they know the password I would think that would get this one up? Does anyone out there know this system at all? The Professor knows the system but he's hard to get a hold of...

Another idea, I set an existing mailbox EXT 206 to class of service 700 in the voice mail as I read you can have 2 system administrator mailboxes.

Ok so I found out how I can add a mailbox in Mailbox administration, cant figure out how to make the type administrator. I may be able to fix this yet...again any input appreciated.

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I don't mean to be too critical, but when you create multiple threads it's difficult to keep track if the issues are:
  • OPEN
  • RESOLVED


It might be easier to just keep adding to one thread as issues arise...but that's just me. I hope this is working out, not just for you, but for your customer as well!


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

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