sundance-communications.com/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems IDS 84 restrict intercom calls

Does anyone know if you can restrict a telephone (model 32) from making intercom calls? The customer wants a lobby phone that clients can use to receive intercom calls only. I have it restricted from CO calls but have not been able to find a way to keep it from making intercom calls. Any ideas?

that is a strange request...but, You could try setting up a Prime outside line( to a Line that doesn't exist )

I thought about that as well but unless I am setting up the Prime line incorrectly - it isn't working either. Can you tell me how you would set up a digital phone to get prime line? Maybe I have it set up incorrectly.

The reason they want it set up this way is so that the clients can not come into the lobby and call their social worker if they already know their extension number (in case the social worker is already in a meeting with a client) it is going to be used for the social worker to call down to the lobby only. Really makes no sense to me either but the customer knows what they want!

try setting up Prime line in the telephone option screen for 902 ( assuming there are no lines in trunk group 2 )It's been awhile since I have done any actual programming on an IDS, But, I have one sitting here...

Can be done with Internal Toll restriction.
Must use Toll tables 1 thru 9
Example use Toll table 7
Set the Group section to Y all Groups
Then set your first entry to the leading digit for extensions if your using extensions 3XXXX
just put 3 in the Number section. You can also block things like page feature by using that leading digit example block 60 by using leading digit 6

Then of course go to the station program and set the COS for that phone to the group you used.
In the day and night COS set it to 700.
The first digit is used for internal toll restriction. The last 2 digits are used for outside dialing toll tables.

Thanks, " mc601 " See? I knew there was a way, Those Good old IDS systems did Just about Everything :banana:

Unfortunately, internal toll restriction is an ACPU only feature and Brenda has an 84... Another old-standby solution is to physically disable the dialpad in the telephone.
Mike

Hey, Mike, You really Know yer stuff, I was thinking the same thing, But, I thought there was a way? ( I don't really remember too much anymore..Not just phones...)

I sort of cheated in that I knew Brenda has an 84 - even though she didn't SAY it because she asked me before asking here. In the very old days we'd glue the buttons on elevator phones so that users could only dial 911. Today I'd probably put an extra membrane (plastic wrap or something) between dialpad and contacts to disable the dialpad - something that can be "reversed" if necessary.

And yes, product knowledge (and vision and many other things) are fading quickly - ESPECIALLY the functions that weren't often used.
Mike

Oops that's correct per documents I have only on ACPU after 6.0 software. Sorry to mislead you.
Bummer.