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Joined: Jun 2006
Posts: 8,729 Likes: 2
Moderator-Nortel, Computers, General
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OP
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,729 Likes: 2 |
System: G1E Plus Phones: DK6-18D
CID is working except that: 1) I don't receive incoming phone number, even though it has been set up in 05-13-05 for both name & number
2) I also can't review the number if I review the log, I just can get the name, time etc
I assume these are related to something I've missed
05-13-03 is set to 2 to give me 26 blocks of 20 numbers
05-13-05 set to 5 for CID name and number
83-STN-01 assign block numbers 01 & 2 83-STN-02 assigned Block 3 83-STN-19 assigned Block 4 (CordLess) 83-STN-20 assigned Block 5 (Fax) 07-GRP-01 assign CID key = FN:32 (Default)
84-01-01 assigned area code
CID is working 100% on my Nortel CICS
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Sep 2005
Posts: 9,282 Likes: 5
Admin
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Admin
Joined: Sep 2005
Posts: 9,282 Likes: 5 |
Try setting 05-13-03 to 0 for number only.
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Joined: Nov 2008
Posts: 12
Member
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Member
Joined: Nov 2008
Posts: 12 |
Thanks for working with us Dave! After decoding the caller id info. we can see that bell Canada or the carrier is sending us the code for CALLED Number followed by the actual calling number. Because we disregard the called number code in the cid format we do not show the number.
We are in the process of looking into ways to set something in programming to compensate for this.
TransTel Tech Support
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Joined: Jun 2006
Posts: 8,729 Likes: 2
Moderator-Nortel, Computers, General
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OP
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,729 Likes: 2 |
No Problem...The client's not complaining, just my wife as it's set up on the freezer. 
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jun 2006
Posts: 8,729 Likes: 2
Moderator-Nortel, Computers, General
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OP
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,729 Likes: 2 |
UPDATE: Caller ID is working after receiving a beta software update. Thanks Lloyd!
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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