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Joined: May 2011
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After many hours of Delegation fighting with the VMIB attributes inputing Multiple different SMTP server IP Addresses, Email adresses and user ID's, I can not get the email function to operate. I have VMIB port set at 587 on the MBX per Microsoft, SMTP ip address is numeric to bypass the character limitation. This email server is hosted it is not internal. Has anyone had issues with this email notify feature.
At the end of the day, If you didnt try your hardest, you didnt try at all!
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Joined: Mar 2002
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Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I haven't gotten it to work either, but I was just trying on the test bench. I will let you know if I succeed at it.
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Joined: Mar 2009
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I just had a meeting with my Vertical rep and there is a known issue with email delivery on the MBX. If the email address is longer than 25 characters it will not send the message. This is supposed to be fixed with version 1.7 software due to be released at the end of June.
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Joined: Sep 2006
Posts: 204
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I have had it working on my Test system. But have since defaulted it several times. I will see if I can get time to reprogram it up and let you know.
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Joined: May 2011
Posts: 16
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Tom : on your test system is your email server internal or is it hosted. I got the physical address for the customers remote email server and all other required fields and it still does not work. I know that 1.7 is coming and should fix the character limitation. Is anyone having the same issues on the SBX?
At the end of the day, If you didnt try your hardest, you didnt try at all!
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Joined: Sep 2006
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We have our own e-mail sever here. When I had it working I do rember that I had to have the IP address of both my e-mail server and my router. However this is all running on our network. I have not tried pushing it out of the network.
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I spent most of the day trying to get e-mail notification to work and I need help, my customer is holding up payment (13k) because of all the little glitches with the MBX. I was on the phone with Tech support... however it still doesn't work. I think I have the right info but I am not sure.According to tech support SMTP Mail Server Address = IP address 168.152.1.3 SMTP User Mail esimmons@skyjacker.com SMTP Mail Server ID ... this i am not sure of SMTP Mail Server Password.. email password? SMTP Mail Sender Address esimmons@skhjacker.com
If you can shed any light please do
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
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The documentation is no help.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
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Originally posted by George Ferguson: SMTP Mail Server ID ... this i am not sure of SMTP Mail Server Password.. email password?
I'm not MBX expert, but SMTP Mail Server ID would be the user-name required by the SMTP server for authentication. This is typically your email address. Might be esimmons@skyjacker.com or just esimmons. SMTP Mail Server Password is the password required by the SMTP server for authentication used in conjunction with the above user name.
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