sundance-communications.com/forum Forums Other TDM Phone Systems Vertical Telephones & Systems MBX E-mail Notification

I got it working with the help of a couple of IT guys, however it works internitenly. the fields are
SMTP Mail Server Address mail.skyjacker.com
User Mail Address [email protected]
SMTP Mail Server ID [email protected]
SMTP Mail Server Password ********
SMTP Mail Senders Address [email protected]

Tech support said they didn't know why it works intermitenly but I could load some software from sharkwire.com to be able to trouble shoot.... of course if it is a MBX issue there isn't much you can do.

sorry that site is wireshark.com

George, Here is my set up on this..

VM MSG - SMTP Mail Server Address: 10.10.16.77

VM MSG - User Mail Address: [email protected]

VM MSG - SMTP Mail Server ID:

VM MSG - SMTP Mail Server Password

VM MSG - SMTP Mail Sender Address:192.168.60.153
(This is the IP address of my VMIB)

VM MSG - Attach Message: ON

This is set up for our email sever at work. It has worked everytime I have3 tested it. I am currently working on setting it up to pass thru our network to my Private email server. I will let you know how that works out.

Follow up setting for my private email notification.

VM MSG - SMTP Mail Server Address: 10.10.16.77

VM MSG - User Mail Address: [email protected]

VM MSG - SMTP Mail Server ID: [email protected]

VM MSG - SMTP Mail Server Password: *******

VM MSG - SMTP Mail Sender Address:192.168.60.153
(This is the IP address of my VMIB)

VM MSG - Attach Message: ON

That is interesting... So you actually have to enter the IP address of the email server and not the name. Have you tried using email server name to see if that works as well?

Z-man,

Yes I did try it using the email server name. It works on the first setup that I posted. I did not work on the 2nd setup. Probably an Internal MBX issue if I were to guess.

As long as you know the IP address of the mail server, this is probably not a big issue.

Thanks Tom, this works great.

Happy to help Earl..

I'm trying to get this to work with a customer that is using CBeyond to host their email. I'm using the external IP address of the email server, I created an email as the sender email. I can't seem to get it to work. Does anyone have any ideas?