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Joined: Nov 2004
Posts: 1,576 Likes: 1
Moderator-ESI - Executone
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OP
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,576 Likes: 1 |
Ok, so, I have a new install, I set it up on the bench, left the default IP setting alone, changed my laptop to xxx.xxx.x.3 , can't connect, Change the default on the phone system to the one that comes with the paper as an example, change my laptop to something else, Can Connect...< , change the system back to default, reset the system, put my laptop back the what I had it..can connect. just for sh$ts and Giggles, change it to something else, Can't Connect. Change it back to Default, Can't connect, restart laptop, Still can't connect, Have somebody else check with their laptop, They Can Connect. go back to My Laptop, I Can connect.  Take it out to the site, You Guessed it, Can't Connect. Too Late in the afternoon to call Vertical, But, I'm just curious to know, IF, Other people have run into the same thing? I've had 1 Bad Cabinet in the past 5 Installs.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Yessir, I have had the same thing happen a lot. It isn't the box it's the software. Whe you exit from the sytem you can't just X out (close the window)...it will lock you out. You have to go up to file and click disconnect and exit from there otherwise you have to log on to a different site and the log back on to the original one or reboot your laptop.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2004
Posts: 1,576 Likes: 1
Moderator-ESI - Executone
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OP
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,576 Likes: 1 |
beautiful. I am running ' version AL ' got it from Toni...
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Well you need that version or some of the options don't show up in the drop down menus.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2004
Posts: 1,576 Likes: 1
Moderator-ESI - Executone
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OP
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,576 Likes: 1 |
Yes, I found that out, what I'm wondering is, how come every ' new ' cabinet we get , Still has the Old software on it? Maybe, these have been packaged 6 months ago?
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
That hasn't been the case for me. I guess it depends which distributor they come from.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2011
Posts: 105
Member
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Member
Joined: Feb 2011
Posts: 105 |
I am running version GSVAD 3.5An on PCAdmin and upgrade the KSU to system version 3.5Aw.
CSR
Executone of Louisiana
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Birgit, you have the latest software, admin and KSU revision.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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