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Joined: Mar 2012
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I am trying to connect to a Stratagy IVP8-R1 using the Stratagy Voicemail Manager and a DB9 null modem cable. I purchased two different DB9 female to female cables and no matter which one I use I get the "handshake failed. wrong baud rate or *****" error message. Could it be the cable I am using? When i connect to the LMVU using the proper connector it works however I have not been able to connect to any other voicemail card using either cable. Are there any setting inside the comp that need to be changed??
Talk Communications INC.
631-698-TALK
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Joined: Aug 2012
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What baud rate are you using? should be 9600 by default.
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Joined: Mar 2012
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I have tried changing them as well as the port in voicemail to no avail.
Talk Communications INC.
631-698-TALK
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Joined: Aug 2004
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I've heard that the Stratagy requires a special cable with a couple of the pins bridged together - you should be able to find the pinout in the manual.
We have some custom built cables that we always use, so I'm not sure about a normal null-modem cable.
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Joined: Feb 2005
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Are you connecting via a laptop?
or are both ends of your cable Db9?
Are you connecting to the correct Db9 on the Stratagy VM--> Port 1?
Are the Communication parameters correctly set on the Stratagy software and the com port of the PC/Laptop?
And finally are you sure your using the correct version of Statagy Admin software for your IVP8?
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Joined: Aug 2012
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Stratagy IVP8-R1 should work with a null modem cable, but the baud rate on the admin program is 9600 and the ports are reversed on the voice mail.
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Joined: Mar 2012
Posts: 36
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I am using a laptop
both ends are DB9 it is a null modem cable
I have tried both ports using all parameters in the Stratagy Admin program. It is the newest version of the software as per my vendor's website.
Anyone out there know a place that sells the exact cable I need?
Talk Communications INC.
631-698-TALK
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Joined: Jun 2003
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Moderator-Toshiba
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Connect using the modem and check the serial port parameters once you're in.
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Joined: Mar 2012
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I will try that and I also ordered a new cable. This was a voicemail I purchased from my vendor which was reset back to factory settings.
Talk Communications INC.
631-698-TALK
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Joined: Aug 2012
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The Stratagy adminU pgm works best for all IVP8's.
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