atcomsystems.ca/forum Forums General Telecom News Problems with Long Distance or Wireless Calling to Rural Areas

Rural consumers are reporting significant problems receiving long distance or wireless calls on their landline telephones.
•If you live in a rural area you may be among those experiencing these problems if you are aware that long distance or wireless callers are not able to get through to your telephone, or if the voice quality is often very poor once they do get through.


•If you live anywhere in the country and are having problems calling people or businesses in rural areas, you may also be experiencing the same problems.


FCC Notice

I'm all too familiar with this issue. It often costs less for IXC's to off-net their terminating traffic to 3rd party providers rather than use LEC end office or tandem trunks. You might run into a situation where tandem trunks are 5th on the route list and direct end office is 6th.

It all boils down to the "bottom line". Some of these providers do a good job, but others are plain terrible.

THANKS for posting this comment and the FCC link. We also continue to experience this problem with our clients, particularly the dead air drops on open calls. Problem is not limited to rural service areas. Appreciate the help!