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Joined: Mar 2009
Posts: 103
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Joined: Mar 2009
Posts: 103 |
Hello, hope all is well, I ran across a call with a IVP8 R2 Voice Mail in a CTX 670, my first call I went out and ran Scandisk with no errors and gave the system a hard reset. Problem went away, also checked for free room, the voice mail had plenty of space.Week later again and 3 days after that, Call does not matter if its Internally or from a Outside call. Any suggestions :idea: would as always be greatly appreciated.  Customer has a PRI Thanks in advance.
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Joined: Jun 2005
Posts: 2,722 Likes: 7 |
Do you know what version is running. I had an issue with an IVP8 clipping messages. If I remember it was an earlier version of the R2, with no bezel. Tech support recommended upgrading the software and I never heard from them again about the voicemail.
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Joined: Mar 2009
Posts: 103
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Joined: Mar 2009
Posts: 103 |
Well I was wrong its a R1
Stratagy VDK.4.2/1.08-Strata CIX 670 SMDI
Problem is I no longer work for a Toshiba Dealer but Ive been maintaining this account ever since the CTX came out. I cant get the software unless some on can help me out there.
I have the latest and greatest manager but no software for upgrades
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Member
Joined: Jun 2005
Posts: 2,722 Likes: 7 |
Are you using VM Manager? You may already have the update files in the folder SGYUPDATE, but it looks like you have the latest ver 4.2 already installed.
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Joined: Mar 2009
Posts: 103
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Joined: Mar 2009
Posts: 103 |
I did not know that , Thanks for the heads up.
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