IVP8 Hanging up while Listening to greetings and messages|Sundance Business VOIP Telephone Help

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IVP8 Hanging up while Listening to greetings and messages #535828 09/20/12 06:58 PM
Joined: Mar 2009 Posts: 103 Florida Ham OP Member
OP Ham Member Joined: Mar 2009 Posts: 103 Florida	Hello, hope all is well, I ran across a call with a IVP8 R2 Voice Mail in a CTX 670, my first call I went out and ran Scandisk with no errors and gave the system a hard reset. Problem went away, also checked for free room, the voice mail had plenty of space.Week later again and 3 days after that, Call does not matter if its Internally or from a Outside call. Any suggestions :idea: would as always be greatly appreciated. Customer has a PRI Thanks in advance. I am the Big Ham and I approve this message.

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Re: IVP8 Hanging up while Listening to greetings and messages Ham #535870 09/21/12 02:24 AM
Joined: Jun 2005 Posts: 2,706 Likes: 7 Irvine, CA US newtecky Member
newtecky Member Joined: Jun 2005 Posts: 2,706 Likes: 7 Irvine, CA US	Do you know what version is running. I had an issue with an IVP8 clipping messages. If I remember it was an earlier version of the R2, with no bezel. Tech support recommended upgrading the software and I never heard from them again about the voicemail. David Tele Express Business Systems

Re: IVP8 Hanging up while Listening to greetings and messages newtecky #535897 09/21/12 11:37 AM
Joined: Mar 2009 Posts: 103 Florida Ham OP Member
OP Ham Member Joined: Mar 2009 Posts: 103 Florida	Well I was wrong its a R1 Stratagy VDK.4.2/1.08-Strata CIX 670 SMDI Problem is I no longer work for a Toshiba Dealer but Ive been maintaining this account ever since the CTX came out. I cant get the software unless some on can help me out there. I have the latest and greatest manager but no software for upgrades I am the Big Ham and I approve this message.

Re: IVP8 Hanging up while Listening to greetings and messages Ham #535915 09/21/12 02:38 PM
Joined: Jun 2005 Posts: 2,706 Likes: 7 Irvine, CA US newtecky Member
newtecky Member Joined: Jun 2005 Posts: 2,706 Likes: 7 Irvine, CA US	Are you using VM Manager? You may already have the update files in the folder SGYUPDATE, but it looks like you have the latest ver 4.2 already installed. David Tele Express Business Systems

Re: IVP8 Hanging up while Listening to greetings and messages newtecky #536033 09/23/12 09:13 PM
Joined: Mar 2009 Posts: 103 Florida Ham OP Member
OP Ham Member Joined: Mar 2009 Posts: 103 Florida	I did not know that , Thanks for the heads up. I am the Big Ham and I approve this message.

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