|
|
Joined: Oct 2006
Posts: 67
Member
|
|
Member
Joined: Oct 2006
Posts: 67 |
Hello -
I am just installing my 1st Officeserv 7100 but I'm getting, "Invalid Number begin again" on D5121 Display, when pressing the line key. It was supposed to be ready right out of the box. I am about to check the cards to see if they are seated correctly but I am wondering if maybe I messed up the Numbering Plan? It came default as exts 201 thru 208 which I tried to change to a 100s scheme, but could not. If anyone can shed some light on this, would be greatly appreciated!
Al
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2012
Posts: 5
Member
|
|
Member
Joined: Sep 2012
Posts: 5 |
Hi Al,
Are you using LCR at all?
Also have you setup you trunk/trunk groups?
Phil
|
|
|
|
|
Joined: Oct 2006
Posts: 67
Member
|
|
Member
Joined: Oct 2006
Posts: 67 |
Hi Phil. Is that MMC 304? Should I be using LCR? I know I read for CLI number retaining and speed dial usage, I believe I read that I should engage LCR. Now, for right now, I dont have it on (LCR)
Last edited by Al Rondon; 10/02/12 11:31 AM.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
First thing to look at would be the numbering plan and see what the trunk codes are set to.Default it should be 701,702 etc.
Also dialling 9 without LCR enabled should get you a trunk
|
|
|
|
|
Joined: Sep 2012
Posts: 5
Member
|
|
Member
Joined: Sep 2012
Posts: 5 |
Hi Al,
You dont need it on unless you want to make sure all your traffic goes over one particular network.
Trunks are found in 724, in the drop down select TRK groups and change 800 to be 9, they then need to be put into a group in mmc 603 under 9 so long as LCR isnt enabled.
MMC 304 is used in conjuction with 615 i think for incoming and outgoing station to trunk dial/answer which bacicly allows certain extenions/groups to be able to dial and pickup certain calls/trunks.
Phil
|
|
|
|
|
Joined: Oct 2006
Posts: 67
Member
|
|
Member
Joined: Oct 2006
Posts: 67 |
Ok, using the Device Manager, I see in 2.4.1 (Port Configuration) that my Loop Trunks are indeed set to 701 thru 708. and I see that the voice mail ports are 301-304.
|
|
|
|
|
Joined: Oct 2006
Posts: 67
Member
|
|
Member
Joined: Oct 2006
Posts: 67 |
Phil. When I go to MMC 304 (Station to Trunk) on the set. It shows - (001) USE (101) and underneath says Dial: Yes, Ans:Yes. Shouldnt it be 100 use 701??
|
|
|
|
|
Joined: Oct 2006
Posts: 67
Member
|
|
Member
Joined: Oct 2006
Posts: 67 |
HI Phil -
When I went into MMC724, it showed C05 >701. Shouldn't I have seen C01 >701?? Actually shows TRK-05:701 >
Last edited by Al Rondon; 10/02/12 12:16 PM.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
What happens if you dial 701,702 etc?
|
|
|
|
|
Joined: Oct 2006
Posts: 67
Member
|
|
Member
Joined: Oct 2006
Posts: 67 |
I get the same thing. An error code and, "Invalid Number begin again
|
|
|
|
Forums84
Topics94,532
Posts640,045
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
314
guests, and
23
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
