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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
We have a customer using a CICS and we just went out to add a new extension. There was already a mailbox set up for it, but it is an announce-only box. Tried to go into F983 using the standard passwords and the option to change the mailbox type isn't available. Is there something that we're missing?
Ed Vaughn, MBSWWYPBX
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Joined: Oct 2006
Posts: 1,417 Likes: 7
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Joined: Oct 2006
Posts: 1,417 Likes: 7 |
Not sure if you can change the mailbox type after creating it. I believe you have to delete it, then create it again with the options you want.
Jim
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2012
Posts: 252
Member
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Member
Joined: Oct 2012
Posts: 252 |
You cannot change the mailbox type once created, you have to delete and re-create it.
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Joined: Aug 2006
Posts: 254
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Member
Joined: Aug 2006
Posts: 254 |
Sounds like your voicemail is a CallPilot and your out of subscriber mailboxes. If you go to add a mailbox and your only option is a info mailbox, your out of subscriber mailboxes. Hook up the CP to a laptop to confirm.
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
That was it. We went in and deleted mailboxes for conference room, copy room, kitchen and courtesy phones and it permitted us to add a regular mailbox for our new extension.
Learned something new today. Thanks to everyone for the ideas and assistance.
Ed Vaughn, MBSWWYPBX
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