Business Phone Systems

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We have a customer using a CICS and we just went out to add a new extension. There was already a mailbox set up for it, but it is an announce-only box. Tried to go into F983 using the standard passwords and the option to change the mailbox type isn't available. Is there something that we're missing?


Ed Vaughn, MBSWWYPBX
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Not sure if you can change the mailbox type after creating it. I believe you have to delete it, then create it again with the options you want.

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You cannot change the mailbox type once created, you have to delete and re-create it.


www.highspeedtele.com
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Sounds like your voicemail is a CallPilot and your out of subscriber mailboxes. If you go to add a mailbox and your only option is a info mailbox, your out of subscriber mailboxes. Hook up the CP to a laptop to confirm.

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That was it. We went in and deleted mailboxes for conference room, copy room, kitchen and courtesy phones and it permitted us to add a regular mailbox for our new extension.

Learned something new today. Thanks to everyone for the ideas and assistance.


Ed Vaughn, MBSWWYPBX

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