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Joined: Nov 2010
Posts: 18
Member
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Member
Joined: Nov 2010
Posts: 18 |
Power glitches during hurricane Sandy has caused STSe flash VM to loose configuration settings. Using computer connection, re-entered Open/close, number plan, and Auto Attendant settings. Mailbox Assignment data looked ok. System appears to be directing call to VM, but get message "If you have mailbox on system press #...." pressing # gets another messaage saying not a valid entry. Also, trying to review greetings, dial 440, *#00 and get same messages. All CO and station settings looked ok. I am missing something somewhere, Your help will be much appreciated. Thanks.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Try resetting the voice mail using the reset button on the card. If that doesn't fix it...you need to reinitialize it.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2010
Posts: 18
Member
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Member
Joined: Nov 2010
Posts: 18 |
Thank you for the help. The reset button didn't help, but reinitilize and entering the configuration data worked.
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