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Joined: Nov 2012
Posts: 37
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Joined: Nov 2012
Posts: 37
I have a church with a 50L(latest release) that has 12 each 24 key phones. When a phone receives or makes a call the red message light flashes like a message. Only way to extinghish the light is to unplug phone or power down 50L. It's not a message because the voicemail key doesn't flash. I am not the tech...just relaying message...... Any ideas? Could it be something to do with call logging?

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Joined: Aug 2002
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Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
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I have never heard of that - what does their tech / installer say??

If it is something he programmed he should know right off hand.

Joined: Jan 2006
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I had the same thing happen one a 50 a couple of weeks ago, I re-inialized and reloaded the programing minus the numbering plan changes, this system had some changes to the flexible numbering plan that another company did instead of moveing the jumper they moved it that way. Not sure if that had anything to do with it or not

Joined: Nov 2004
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Latest release? Do you know exactly what software it is running, because there was a bug that did exactly what you are saying. The latest is 11.5.53.1013 ( soon to be 11.5.54.2)

Last edited by nonameyet; 11/30/12 08:06 AM.

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Retirement 2019 ( It has happened )

Moderated by  5years&counting, nonameyet 

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