Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#541018 12/06/12 02:21 PM
Joined: Mar 2012
Posts: 14
Member
OP Offline
Member
Joined: Mar 2012
Posts: 14
I have an old mini VS system that for some reason am being denied when I am trying to get my laptop directly into the programming via serial connection. This has worked many times before, so it is not something I am doing wrong smile

My question is this......I need to change the off hook schedule. Is there ANY way I can do this via key programming? If not, can you think of an any reason why I would all of a sudden not be able to get into the programming of the iwatsu or omega VMI anymore? Any help would be awesome!

Jason

Atcom VoIP Demo
VoIP Demo
Joined: Aug 2006
Posts: 1,769
Likes: 7
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,769
Likes: 7
Changing the off hook schedule has to be done with the programmer.

If you're having trouble connecting, check the following things:

What COM port are you using, and is it the same one the program is expecting you to use? Check the communications tab of the programmer to be sure.

Check the patch cable you're using to be sure it's not a cross over cable.

Make sure you're using the proprietary 9 pin adapter (FAX065) and not some ordinary serial to 8 pin adapter ( This is the problem 99% of the time).


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Joined: Mar 2012
Posts: 14
Member
OP Offline
Member
Joined: Mar 2012
Posts: 14
All of these suggestions are correct. We have read a few things about how the programmer likes to die sometimes on these old VS systems. Something about memory issues or something like that. Make any sense to you?

Joined: Aug 2006
Posts: 1,769
Likes: 7
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,769
Likes: 7
Which programmer version are you using?

The earliest version of the VS used to be a little flaky with the programmer, especially when the last ADIX programmer came along- it didn't play well with the earlier VS versions. That said, the stuff you need to work on is on the voice mail card, and that programmer can be a bit recalcitrant no matter which version you're using. Failing to connect to the voice mail is usually a config issue with the proper COM port. The programmer likes to use COM 2 and most everyone else opts for COM 1.

You can test connectivity to the voice mail card by clicking on the 'monitor' icon before you connect. If all of your config is correct, the ASCII console window will open up. You can't really do anything at this point, but it verifies your physical connection.

Last edited by JBean3329; 12/07/12 10:47 PM.

Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.

Moderated by  JBean3329 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,785
Members49,647
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
PhoneSolJoe, Thread7
Newest Members
Carl Arnold, Marjan Shaw, KoolBreeze, PhoneGuy827, julesm
49,646 Registered Users
Top Posters(30 Days)
ramo 13
Toner 11
pvj 11
dans 5
Who's Online Now
1 members (mbhydro), 143 guests, and 16 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5