|
|
Joined: Apr 2007
Posts: 1,439
Member
|
OP
Member
Joined: Apr 2007
Posts: 1,439 |
I have a IP6000 installed on an NEC PBX and I was able to log into the phone and adjust the digit map so I can call out. However, my customer frequently calls into conference bridges and has to dial an access code. Once you dial out on the Polycom there is no DTMF sent. They also have to dial access codes to dial long distance. I have tried deleting the digit map and setting it to just "x", but I am not sure how to get DTMF to pass through afdter the call is connected. I tried to follow the advice here: https://community.polycom.com/t5/Vo...r-when-Off-Hook-or-on-2nd-Call/td-p/4233But to no avail. Anyone have a simple solution? D
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Apr 2007
Posts: 1,439
Member
|
OP
Member
Joined: Apr 2007
Posts: 1,439 |
After a tech support call to NEC they have determined I need to upgrade the IPL-A card in the pbx to an IPL-B card.
D
|
|
|
Forums84
Topics94,287
Posts638,784
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
1 members (hbiss),
147
guests, and
178
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|