|
|
|
|
Joined: Dec 2006
Posts: 31
Member
|
|
Member
Joined: Dec 2006
Posts: 31 |
I have SEVERAL SV8100 systems that the on hold music sounds horrible. The music sounds great as BGM on a digital/IP station but when a trunk is on hold it is distorted. I have tried several diferent music sources all with the same result. I have adjusted the gain in 10-4-03 up and down, without any change. The IP Flex PRI is compressed using g7.29, and I know uncompressing the IP Flex(g 7.11) fixes this issue, but when we have data on the IP Flex, of course we have other issues. HERE IS THE KICKER....ITS DOES NOT HAPPEN AT EVERY SITE (HIT OR MISS)
Has any one experienced this??
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2004
Posts: 1,492
Member
|
|
Member
Joined: Oct 2004
Posts: 1,492 |
I had a CLEC that deliver POTS service to quite a few of our customers via IAD's. The moved from a Nortel DMS switch to a Nortel Soft switch and I had the same problem. They were injected some comfort noise that would cause the MOH to static distorted or not even audible. It took me going on site with 2 different phone systems and one of there tech to prove to them that it was not our equipment.
Just a thought
|
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
You got it. G7.29 will not be good at "streaming" music. Complete carrier issue.
|
|
|
|
Forums84
Topics94,522
Posts639,996
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Skunky),
260
guests, and
67
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
