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Joined: Aug 2006
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Is there a button I can program to send a ringing call to voicemail? I have an omega 12 button display phone.

Thanks.

Last edited by Zylatech; 01/16/13 12:25 PM.

Rich
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Depending on the system/software I believe the Hold Key can be programmed as a quick forward to VM.

Pretty sure this is a mid level ECS feature.


James Berman
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Iwatsu
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Hey thanks for the reply. My Hold key is set up as DND and if it's on when the call comes in it certainly will send the call to VM. If it's not on and I don't want to take the call it just rings and rings. If I hit the hold button it turns on DND but still the phone continues to ring.

What is ECS?


Rich
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ECS us the Iwatsu system, you could also have an APS or VS. Spoke to my lead tech, and even if you have it programmed as Quick Forward to VM, it is not something you can do on the fly, like you can with a cell phone.

Sorry.


James Berman
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Iwatsu
| Business Telephone Systems Atlanta |
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ECS version 8 has a voice mail divert feature- press the MSG key as the phone is ringing to send the call directly to voice mail. This feature wasn't available for the ADIX or VS.


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