|
|
|
|
Joined: Feb 2010
Posts: 339
Member
|
|
Member
Joined: Feb 2010
Posts: 339 |
I having a serious brain fade. I have a customer that had programing changes done to their phone system (SX200EL) but when phones were changed they were swapped in prgramming and 3 sub-attendant phones added (all 4150). They now have 11 subs and over half of the details are wrong.
I forget how to verify the hold slot numbers (11n, 12n, 13n, etc.) I thought you answered a call on a sub, place the call on a hold position and then press the Page softkey but the Page softkey isn't showing up.
What am I forgetting?
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2012
Posts: 111 Likes: 1
Member
|
|
Member
Joined: Aug 2012
Posts: 111 Likes: 1 |
Are you only having this issue on the new subs or all subs? Are all the subs in the same COS?
|
|
|
|
|
Joined: Feb 2010
Posts: 339
Member
|
|
Member
Joined: Feb 2010
Posts: 339 |
On all subs and all are in the same COS
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
|
|
|
|
|
Joined: Aug 2005
Posts: 2,125
Member
|
|
Member
Joined: Aug 2005
Posts: 2,125 |
I have one silly question: Are you using transparent multi-console operation?
And when you changed to 4150s, did you delete the old station completely in form 9, then re-add the station as set type = 430S? Remember that set type must be programmed before programming the set itself.
|
|
|
|
|
Joined: Aug 2012
Posts: 111 Likes: 1
Member
|
|
Member
Joined: Aug 2012
Posts: 111 Likes: 1 |
Make sure that you have options 211, 225 enabled on the SUBS COS as well as 303-312 set respectively.
On all COS's that have phones that will be picking up the calls make sure you have option 225 enabled.
Last edited by nortelvoip; 01/25/13 08:07 PM.
|
|
|
|
Forums84
Topics94,515
Posts639,964
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
