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Joined: Feb 2010
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I having a serious brain fade. I have a customer that had programing changes done to their phone system (SX200EL) but when phones were changed they were swapped in prgramming and 3 sub-attendant phones added (all 4150). They now have 11 subs and over half of the details are wrong.
I forget how to verify the hold slot numbers (11n, 12n, 13n, etc.) I thought you answered a call on a sub, place the call on a hold position and then press the Page softkey but the Page softkey isn't showing up.
What am I forgetting?
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Aug 2012
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Are you only having this issue on the new subs or all subs? Are all the subs in the same COS?
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Joined: Feb 2010
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On all subs and all are in the same COS
Jon
"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"
Mark Twain
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Joined: Aug 2005
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I have one silly question: Are you using transparent multi-console operation?
And when you changed to 4150s, did you delete the old station completely in form 9, then re-add the station as set type = 430S? Remember that set type must be programmed before programming the set itself.
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Joined: Aug 2012
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Make sure that you have options 211, 225 enabled on the SUBS COS as well as 303-312 set respectively.
On all COS's that have phones that will be picking up the calls make sure you have option 225 enabled.
Last edited by nortelvoip; 01/25/13 08:07 PM.
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