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Joined: Mar 2008
Posts: 72
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Joined: Mar 2008
Posts: 72
Hi Folks, Have a Keyvoice 11.1 (Rhetoric) that when attempting to transfer out to FXII 17 (I think) hangs up after several seconds. The calling party hears a tone(dtmf) just prior to the disconnect. This occurs from mailbox and ACD(Customer SVC). Any thoughts? TY, Gary

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Joined: Jun 2004
Posts: 4,552
Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552
Likes: 5
Did this work before? What changed? Check your ports to make sure they're still designated voicemail ports.

Justin


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