|
|
|
|
Joined: Feb 2013
Posts: 5
Member
|
|
Member
Joined: Feb 2013
Posts: 5 |
I recently moved into a new job and my network phone does not ring. I can place calls from the phone but when any incoming calls come in the other 4 network phones ring but mine will not and the call cannot be answered. I would appreciate any help on this issue.
Eric
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2013
Posts: 5
Member
|
|
Member
Joined: Feb 2013
Posts: 5 |
If I use intercom function from admin phone my phone will ring. Somehow there is a block on this phone receiving outside calls. I'm about to pull my hair out!!!
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Either the phone is not a member of the hunt group, or it is not logged in.
I would try feature code 323, which is the default code for Hunt Group Replace. If that doesn’t work, it’s time for tech support.
|
|
|
|
|
Joined: Feb 2013
Posts: 5
Member
|
|
Member
Joined: Feb 2013
Posts: 5 |
That did the trick!!!! Always has to be something simple to cause the biggest headache. I really want to thank you for your time
|
|
|
|
|
Joined: Feb 2013
Posts: 5
Member
|
|
Member
Joined: Feb 2013
Posts: 5 |
The phone did this again, I had saved this thread for such an emergency but what is causing the phone to do this from time to time?
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Dialing the feature code 322 or 324 by mistake, by not pressing a line key or call key when dialing outbound calls.
There is a programming option to require pressing the Special key for feature code access, which I always enable.
|
|
|
|
|
Joined: Feb 2013
Posts: 5
Member
|
|
Member
Joined: Feb 2013
Posts: 5 |
That makes perfect sense as 324 is a common prefix here.
|
|
|
|
Forums84
Topics94,523
Posts640,001
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (dexman),
238
guests, and
53
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
