call always goes to vmail.

Print Thread

Rate Thread

call always goes to vmail. #545255 02/06/13 07:55 PM
Joined: Jan 2004 Posts: 29 Derry ,NH dougtech Member
dougtech Member Joined: Jan 2004 Posts: 29 Derry ,NH	Need help. Working on a Vodavi XTS-IP system. Something happened where one extension is flashing on DSS console and everytime you call the ext it goes right to vmail. it says on console screen forward to 2176 which is vmail. There is nothing lit on the phone itself. I have tried 640, 662 and 642. What am I doing wrong? someone may have done something in programming, but no one knows what. Thanks in advance for any help you can give me. Doug

Atcom VoIP Phones

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Re: call always goes to vmail. dougtech #545270 02/06/13 10:00 PM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	Sounds like you need to cancel DND for the extension.

Re: call always goes to vmail. DrPbx #545715 02/12/13 07:09 PM
Joined: Jan 2004 Posts: 29 Derry ,NH dougtech Member
dougtech Member Joined: Jan 2004 Posts: 29 Derry ,NH	I believe I have. tried several codes. There is nothing blinking on the phone, but it is blinking on DSS console. What code do you suggest or other proceedure? Thanks

Re: call always goes to vmail. dougtech #545728 02/12/13 10:14 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	Try the in/out office code 644...it is in the station user guide. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: call always goes to vmail. Derrick #547110 03/05/13 09:11 PM
Joined: Jan 2004 Posts: 29 Derry ,NH dougtech Member
dougtech Member Joined: Jan 2004 Posts: 29 Derry ,NH	Finally got back to customers site. That was it !! Thank you very much for a simple problem that turned fustrating for me and the customer. Thanks again, you guys are great.

Moderated by EV607797, MnDave, nfcphoneman

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems call always goes to vmail.