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#545637 02/11/13 08:39 PM
Joined: Jun 2010
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Hey guys i have a customer with a sonic wall TZ100 and he does not know his log in and pass word can anyone give me any advice so i can assist him with getting this information. Any help would be greatly appreciated. I am willing to pay for the help if i need to I know yall time is valuable just as mine is thanks


Jules B Chauvin
J & K Telecom LLC.
101 Parkwest Drive Ste 4
West Monroe, LA. 71291
(318)582-2515
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You will need to boot the device into safe mode and default it. Unless you have a saved config file somewhere and you know the password for that, you are starting from scratch.

https://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=8010

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Well after further investigation today come to find out the customer has 4 differnt networks running at that location and i have decided to just add a seperate router and that will make it to do what he needs to do i will update after we get it up and running thanks for getting back to me I would like to learn more about the Sonic wall units


Jules B Chauvin
J & K Telecom LLC.
101 Parkwest Drive Ste 4
West Monroe, LA. 71291
(318)582-2515
Joined: Mar 2008
Posts: 457
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if they lost their login/pw and it's not the default, you're going to have to reset it back to factory. dont sweat it though, they're very easy to configure.


"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy

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