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Joined: Jun 2011
Posts: 65
Member
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Member
Joined: Jun 2011
Posts: 65 |
Hi,
I am using NEC Aspire M/L and Aspire Mail DMS system. if the caller doesnot dial the extension number then the welcome message is repeating. i think i need to make the changes on Dial Action table on Aspire Mail DMS . can someone suggest me on this.
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Joined: May 2003
Posts: 2,924
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Member
Joined: May 2003
Posts: 2,924 |
Look at the time out setting on the DAT, this tells where to go if no action taken.
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Joined: Jun 2011
Posts: 65
Member
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Member
Joined: Jun 2011
Posts: 65 |
The below is the DAT 1
0 UTRF 0 1 UND NONE 2 UND NONE 3 TRF XXX 4 UND NONE 5 TRF XXX 6 TRF XXX 7 UND NONE 8 UND NONE 9 HUP NONE * TRF IV # LOGON NONE TO UTRL 0
Please check it.
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Joined: May 2003
Posts: 2,924
Member
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Member
Joined: May 2003
Posts: 2,924 |
Is operator ext designated? I like 1 repeat for those not paying attention. in that case T/O goto different routing box with same info as main grt, T/O to operator or other mailbox. What is UTRL??? Seems it would be UTRF 0? is Operator FWD N/A to VM?? Not that well versed on aspire.
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