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#548247 03/21/13 04:53 AM
Joined: Jan 2011
Posts: 81
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Joined: Jan 2011
Posts: 81
Hi all

I installed OS7200 V4.46d with MP20

, & CRM is on LOC2 on MP20


& i programming following MMCs:

MMC 812 select country
Australia

MMC 425 CID trunk
CID trunk

MMC 300
CID TO SLI : ON

also the Caller ID on PSTN line from telecom Company
is activated .

My issue is no CID appeared on Digital phone if incoming call coming on PSTN line?

also the CID of extension numbers are not appear on analog phone?

I need your help to activate CID on trunks & extensions .

Please i need your help?

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Have you assigned one of the 2 CRM DSP's to be CID?
Are you sure the provider is sending CID?
Have you tested on a CID capable phone?

MMC300 - ringback station name set this to on for all your extensions, this should fix your SLT extension not showing the other extension

Joined: Jan 2011
Posts: 81
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Joined: Jan 2011
Posts: 81
Thanks for your reply


Have you assigned one of the 2 CRM DSP's to be CID?

ANSWER:
yes, i assigned it on loc2

Are you sure the provider is sending CID?
ANSWER:
Yes, i sure

Have you tested on a CID capable phone?
ANSWER:
YES, I test the CID on many phones

but the problem still


Moderated by  nameless, pvj 

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