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Joined: Jan 2011
Posts: 81
Member
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Member
Joined: Jan 2011
Posts: 81 |
Hi all
I installed OS7200 V4.46d with MP20
, & CRM is on LOC2 on MP20
& i programming following MMCs:
MMC 812 select country Australia
MMC 425 CID trunk CID trunk
MMC 300 CID TO SLI : ON
also the Caller ID on PSTN line from telecom Company is activated .
My issue is no CID appeared on Digital phone if incoming call coming on PSTN line?
also the CID of extension numbers are not appear on analog phone?
I need your help to activate CID on trunks & extensions .
Please i need your help?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Have you assigned one of the 2 CRM DSP's to be CID? Are you sure the provider is sending CID? Have you tested on a CID capable phone?
MMC300 - ringback station name set this to on for all your extensions, this should fix your SLT extension not showing the other extension
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Joined: Jan 2011
Posts: 81
Member
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Member
Joined: Jan 2011
Posts: 81 |
Thanks for your reply
Have you assigned one of the 2 CRM DSP's to be CID?
ANSWER: yes, i assigned it on loc2
Are you sure the provider is sending CID? ANSWER: Yes, i sure
Have you tested on a CID capable phone? ANSWER: YES, I test the CID on many phones
but the problem still
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