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Joined: Aug 2006
Posts: 131
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Joined: Aug 2006
Posts: 131 |
I have a Partner ACS with a Voice Messaging PC card. I'm not sure of the version because it's someone that called us out of the blue. Installer retired. Anyway, box 2 which is assigned to ext 11 says its full. She has no messages in there and I reset the mailbox. Still says you can't leave a message because that mailbox is full. Any help?
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Do a complete reset to factory defaults and rebuild
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Joined: Aug 2006
Posts: 131
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Joined: Aug 2006
Posts: 131 |
Thanks TTT. Are you talking the whole system or just the voicemail. I know how to set the system to factory default but not the voicemail.
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Joined: Feb 2005
Posts: 12,358 Likes: 4
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Joined: Feb 2005
Posts: 12,358 Likes: 4 |
You might try doing a system reset (pull the plug) first. Somebody will have to PM you with how to default the VM card. Can't discuss that here in public.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Something you may want to check before you default, is to make sure there isn't a MB on the system has a bunch of new or old messages that is hogging up the storage time.
This VM has a very limited storage.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Feb 2007
Posts: 9
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Joined: Feb 2007
Posts: 9 |
I'm having the same problem. Could someone please PM me the instructions on defaulting the VM card?
Thanks.
Kevin G
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Feb 2007
Posts: 9
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Joined: Feb 2007
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