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Joined: May 2013
Posts: 12
Member
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Member
Joined: May 2013
Posts: 12 |
In the prerecorded prompts, it is setup where if the caller presses "4" the caller gets the "dial by last name" directory. My question is: how do you enter new names into that directory? I have entered all employee names for their respective phone stations using the program code [693]. Only about half of the names are listed under the right letter when I try and search for them in the "dial by name" directory. Any advice would be greatly appreciated.
Thanks for the help.
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
You need to connect a laptop/PC to the voice-mail card. You'll then go to the mailbox option and input the names.
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Joined: May 2013
Posts: 12
Member
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Member
Joined: May 2013
Posts: 12 |
Thanks for the reply! Ok I tried to connect to the card through a serial port via hyper terminal, and I followed the steps in the programming manual but I can't seem to bring up the main menu. I keep getting a message that says: "70 digital hybrid key-system Eng Ver 1.00-afe0; Password_____" I put in "0000" for the default password and nothing happened. Any advice would be appreciated.
Thanks!
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
You're connecting to the KSU. You need to connect to the voice-mail card.
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Joined: May 2013
Posts: 12
Member
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Member
Joined: May 2013
Posts: 12 |
Yeah, I just figured that out now...Thanks for the help
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