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Joined: Mar 2008
Posts: 457
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Joined: Mar 2008
Posts: 457
My money is on telco voicemail and/or no hunt group on those lines.


"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: May 2013
Posts: 12
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Joined: May 2013
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Great! Thanks for all the help! I will make those changes and let you know how it goes.

Joined: May 2013
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I made the changes to the vodavi system and called charter to ask about the features on our lines. I found out that line 1 was setup to go straight to voicemail if busy. I had them change it to forward to line 2 when busy and now everything is working perfectly. Thanks for the help and guiding me through this, I really appreciate it!

Joined: Jan 2008
Posts: 3,821
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Joined: Jan 2008
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That's what we are here for!


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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
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