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Joined: Mar 2008
Posts: 457
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Member
Joined: Mar 2008
Posts: 457 |
My money is on telco voicemail and/or no hunt group on those lines.
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: May 2013
Posts: 12
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OP
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Joined: May 2013
Posts: 12 |
Great! Thanks for all the help! I will make those changes and let you know how it goes.
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Joined: May 2013
Posts: 12
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OP
Member
Joined: May 2013
Posts: 12 |
I made the changes to the vodavi system and called charter to ask about the features on our lines. I found out that line 1 was setup to go straight to voicemail if busy. I had them change it to forward to line 2 when busy and now everything is working perfectly. Thanks for the help and guiding me through this, I really appreciate it!
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
That's what we are here for!
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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