Way to block # to exit VM on certain extensions?|Sundance Business VOIP Telephone Help

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Way to block # to exit VM on certain extensions? #553744 06/19/13 09:55 AM
Joined: Oct 2012 Posts: 20 Snorri OP Member
OP Snorri Member Joined: Oct 2012 Posts: 20	My boss would like a couple of extensions to not be able to return to the main phone system. Is there a way to corral these extensions by themselves? Or perhaps just disable the ability to "escape" the VM system? I have gone through the admin guide but can't find anything regarding this. Thanks in advance!

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Re: Way to block # to exit VM on certain extensions? Snorri #553765 06/19/13 05:48 PM
Joined: Dec 2004 Posts: 192 Puyallup, WA, USA Andrea Ruane Member
Andrea Ruane Member Joined: Dec 2004 Posts: 192 Puyallup, WA, USA	Your question is a bit confusing. Are you saying that you want to block callers from going anywhere once in a particular voice mail box, while allowing other vmb callers to reach an attendant? This is done in mailbox programming, modifying the Day and Night Dial Zero destination to NONE instead of defaulting to the system operator. Let me know if that answers your question. Andrea

Re: Way to block # to exit VM on certain extensions? Snorri #570821 04/25/14 10:22 AM
Joined: Oct 2012 Posts: 20 Snorri OP Member
OP Snorri Member Joined: Oct 2012 Posts: 20	Resurrecting this post from the dead as I thought I had it figured out but just got a talking-to about this not working as my boss wants. Andrea: We don't want people dialing in to two direct-dial numbers to be able to hear the voicemail greeting and then be able to hit # or 0 to return to any other part of the phone system. These two extensions are considered a separate company but reside on the same trunk/InterTel system obviously. Does that make any more sense? Last edited by Snorri; 04/25/14 10:23 AM.

Re: Way to block # to exit VM on certain extensions? Snorri #570854 04/25/14 08:44 PM
Joined: May 2009 Posts: 1,198 Connecticut DND ON Member
DND ON Member Joined: May 2009 Posts: 1,198 Connecticut	What do you want to happen when those DIDs are dialed?

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