|
|
|
|
Joined: Oct 2012
Posts: 20
Member
|
|
Member
Joined: Oct 2012
Posts: 20 |
My boss would like a couple of extensions to not be able to return to the main phone system. Is there a way to corral these extensions by themselves? Or perhaps just disable the ability to "escape" the VM system? I have gone through the admin guide but can't find anything regarding this.
Thanks in advance!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2004
Posts: 192
Member
|
|
Member
Joined: Dec 2004
Posts: 192 |
Your question is a bit confusing. Are you saying that you want to block callers from going anywhere once in a particular voice mail box, while allowing other vmb callers to reach an attendant? This is done in mailbox programming, modifying the Day and Night Dial Zero destination to NONE instead of defaulting to the system operator. Let me know if that answers your question.
Andrea
|
|
|
|
|
Joined: Oct 2012
Posts: 20
Member
|
|
Member
Joined: Oct 2012
Posts: 20 |
Resurrecting this post from the dead as I thought I had it figured out but just got a talking-to about this not working as my boss wants.
Andrea: We don't want people dialing in to two direct-dial numbers to be able to hear the voicemail greeting and then be able to hit # or 0 to return to any other part of the phone system. These two extensions are considered a separate company but reside on the same trunk/InterTel system obviously.
Does that make any more sense?
Last edited by Snorri; 04/25/14 10:23 AM.
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
What do you want to happen when those DIDs are dialed?
|
|
|
|
Forums84
Topics94,494
Posts639,868
Members49,836
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
