|
|
|
|
Joined: Aug 2006
Posts: 8
Member
|
|
Member
Joined: Aug 2006
Posts: 8 |
I have a axxess 9 system with 4500 phones. We just noticed that an ic to ic call rings only and does not transfer to voicemail unless you press the msg button. I cannot remember if this has always been the case and dont' think our end users have noticed but I'd like to know how to change it so it will ring after so many seconds.
We have system forwarding on and I've monkeyed around the timers and limits/system forward initiate and advance with no change.
Any help would be greatly appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2001
Posts: 506
Member
|
|
Member
Joined: May 2001
Posts: 506 |
Sounds like you have the default settings. If you check under system fowarding for the station, you'll want to put a checkmark in (yes) for
IC calls.
This should be under system > devices and feature codes > stations > xxxx (station) > system fowarding paths > 1 (Fowarding path)
Devin
|
|
|
|
|
Joined: Aug 2005
Posts: 6,692
Member
|
|
Member
Joined: Aug 2005
Posts: 6,692 |
Welcome back bullcube. Good to see you. :thumb:
|
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
236
guests, and
36
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
