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Joined: Mar 2010
Posts: 10
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OP
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Joined: Mar 2010
Posts: 10 |
hello guys,
have some inquiry. my client's SV8300 system has um8000 but its not working. i think there is a license port issue.
They have also old version of BusinessConnect 4.5 and configured answered directly by operator. No HMP.
They want to have a welcome message while calling their line. Which is the best solution I can provide them?
Thanks
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
By 'welcome message' do you mean an auto attendant? Thank you for calling blah blah blah? Or are you referring to MOH?
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Joined: Mar 2010
Posts: 10
Member
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OP
Member
Joined: Mar 2010
Posts: 10 |
By 'welcome message' do you mean an auto attendant? Thank you for calling blah blah blah? Or are you referring to MOH? it's an auto attendant message/ waiting message. let say that the functionality of SV8100 VRS Queue Message is required for SV8300... if i call the line, it should play the company message while it rings the operator. thanks
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Joined: May 2012
Posts: 23
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Joined: May 2012
Posts: 23 |
The VRS feature is available on SV8300 R8 along with version 8 feature license.
Not sure how it would integrate with BCT.
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