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Joined: Mar 2002
Posts: 117
Member
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Member
Joined: Mar 2002
Posts: 117 |
So in Lucent Avaya Definity there is a feature called bridged appearance where you can have a DID other than the extension appear on another phone. Does the Meridian system allow this type of thing? What I did on a Definity is assign a DID to an analog station, connected that output through a digital recorder back into the switch as a Pots line. Then I took a digital station at a critical operator position and added three bridged appearance buttons for that DID. Works great for recording a line! I need to replicate this in a Meridian 1 option 51c switch. Any thoughts?
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Yes it can be done. You can program numbers on different sets as SCR (single call ring), SCN (single call no ring). MCR (multiple call ring), etc. Programming a digital set and analog set with the same number defeats privacy however.
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Joined: Mar 2002
Posts: 117
Member
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Member
Joined: Mar 2002
Posts: 117 |
How is this done? So far I have the DID assigned to an analog station. I cross connect that station back into the switch to a universal trunk card as a regular POTS line. Now how do I land that CO line on a digital station as a personal or private line. Thus when that button is pushed either to pickup an incoming call or make an outgoing call it is exclusively on that trunk?
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Joined: Mar 2002
Posts: 117
Member
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Member
Joined: Mar 2002
Posts: 117 |
In order for me to activate the recorder and tap into that conversation, I have to deliver into the analog world to bridge to the recorder and then put it back into the system to deliver access on two different digital phones as a call appearance(Avaya term).
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