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Joined: Sep 2013
Posts: 33
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OP
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Joined: Sep 2013
Posts: 33 |
Can anyone help with clearing the tech passcode, only issue is we dont have the customer passcode either.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Do you have the IT/DM password?
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Joined: Sep 2013
Posts: 33
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OP
Member
Joined: Sep 2013
Posts: 33 |
not sure of that, what if i said yes?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
If you do then you can change the tech/customer passwords.
Otherwise call Plant Comms and see if they will tell you how to reset it.
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Joined: Mar 2001
Posts: 3,869
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Member
Joined: Mar 2001
Posts: 3,869 |
Don't know who Plant Comms is, but I've had the backdoor for years, thought most everyone did.
phones at dock.net
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Plant communications is the samsung distributor (and tech support/repairer) for australia, fiji and papua new guinea.
As the user is from Australia I distressed they contact them
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
Is there anything you don't know? Kudos to you, Bracha
THE Bracha, old blond specialist in Rube Goldberg solutions.
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